Shipping & Exchanges

All Orders are shipping out from Honolulu , Hawaii

Jade Fashion Inc try to ship your order quickly as possible. Most orders are ship within 4 business days (excluding weekends and holiday). If items are out of stock or in back order we will notify you.

All regular shipping is use by USPS Priority Mail (This is not a guaranteed service.  We are not responsible for shipping delayed due to carrier.  Once tracking number is assigned to you we have no control when the package will arrive to you for this service.  Below is an estimated delivery time provided by USPS office)

USPS Priority Mail estimated delivery time will be follow:

• 3-5 days for West Coast
• 4-8 days for East Coast
• 2 days within Hawaii

Rate for Regular Mail Shipping

First Items: $6.75
Additional Items: $2.00 Each

All Express Shipping is use by UPS (FedEx is also offer upon request. Price may be different) ALL Express Shipping is the fastest service offer. All Express mail to most east coast is 2nday day air.  Most areas on the west coast can be overnight (prices is vary please email for more information) Saturday delivery is  possible but prices is vary. 

First Items: $23.80 
Additional Items: $5.00 Each

All Overnight shipping is offer for most of the stated and shipping cost is vary.  Please call to get a shipping quote.  All overnight shipping will be provided by FedEx

All International Shipping- Once order is place we will email you within 2 business days on the shipping cost for your package.  International customers can choice from either regular mail or express.  All regular mail no insurance can be purchased.  All Express mail additional insurance can be purchased

All tracking number, USPS delivery confirmation, FedEx or UPS tracking number will be e-mailed to you in 1-2 days after your order is shipped. To track your order, please go to carrier site to track down your package

Shipping Insurance

For all shipping once a tracking number is assigned to our customer's shipment, we have no control. Jadefashion is not responsible for any miss delivery or damage due to carrier error so therefore insurance is strongly suggested

Order Early

Due to high demand, we suggest customer order early for special function or event.

Occasionally, high demand on popular prints may result items being in backorder while our factory are working their best to fill the demand.  If you are planning a wedding or special event please place your order a few weeks in advance to ensure you will get these products in time for your events. 

If items are in backordered we will contact you as soon as possible.  We will also suggest on other style or prints which we will have in stock. 

Return/Exchange
Here at Jade Fashion we want you to be happy with your purchase. We will be glad to accept return of unworn/unwashed and resalable condition merchandise with original invoice within 30 days of purchase. All custom made items and special order items is ALL SALE FINAL. We do not take any return on all custom made items. Below will list a set of items that will not be able to return.

For exchange we are gladly to exchange any items that do not fit right. All exchange is to be done within 30 days. All exchange should be in it original condition. For exchange you do not need to exchange the same color or style. We can send you an entirely different style if this is what you want.

Exchange: You must fill out our Exchange Form in order to begin the product exchange. Click here to go to Exchange Form. Please remember to include the invoice in your exchange package and once we received the items we will process the exchange. Please make sure you have your exchange ID with any additional instruction. If items you want to exchange is not in stock we will contact you. All custom made items are NON-exchangeable.

Do you need your items sooner? Please call us or email us and we try our best to accommodate your request.

Returns: If you want to return an items please sent package with an original invoice to the address below. There is a 20% restocking fee for all return. Shipping and handling charges are non refundable. Please allow 2 billing cycles for the refund to be credit to your statement, less shipping and handling. Please see below to thing that can not be return. If you have any question please email us.

Please keep in mind.
*All special order or custom order items are NON-Exchangeable or NON-refundable. All sales are final.
*Sometime it might take up to 2 billing cycles to see refund back to your account or statement.
*Please keep in mind not all items can be return. For more information please see individual items for more detail.
*All sale is final on bulk orders, custom order, Hawaiian fabric, Hawaiian fabric square, Hawaiian wedding items, items stated in individual listing and Hawaiian accessory
Jade Fashion reserved all right to process any exchange or return til items is receive.
If you have any question or comment please feel free to call us or email us.
Please send all exchange items to

Jade Fashion Inc
1001 Dillingham Blvd #102
Honolulu HI 96817
*Additional terms and conditions may apply. Email with questions to: information@jadefashion.com

Contact Information

Thank you for visiting jadefashion.com. Established in 1989, we are a wholesale and retail company specializing in Hawaiian apparel. We are passionate and dedicated to providing you with great customer service and the finest Aloha Wear all hand-made in Hawaii . We appreciate your interest in our company and invite you to review all of our products. Again, Mahalo for visiting jadefashion.com.

Contact Information

Jade Fashion Inc
1001 Dillingham Blvd #102
Honolulu , HI 96817
Tel: 808-842-0214 Fax: 808-842-0214
Office Hours between 9:30am - 4:30pm Monday-Friday Hawaiian Time

Electronic mail

General Information: information@jadefashion.com
Dealer Inquiry / Sales: sale@jadefashion.com
Customer Service: customer@jadefashion.com